Lancashire County Council’s online reporting system ‘Report It‘, has now changed, and all highways issues can now be reported using the new platform ‘Love Clean Streets‘. You can report a range of highways related issues, including potholes, fly tipping, faulty street lighting, broken road signs, litter, abandoned vehicles, etc
You can download the Love Clean Streets app on your smartphone, or log in via the website. You will need to create an account to report an issue, however, you will be able track the council’s progress in resolving problems you and others have reported in your community.

Step 1
See a problem

Step 2
Open the app

Step 3
Take a picture
Your location is automatically detected

Step 4
Enter some basic information and post the report—in seconds!

Step 5
The local authority back office system receives and directs the report to the appropriate person/service

Step 6
You can track progress of reports and see when the matter is resolved